Work out what your voicemail is costing you.
Three sliders, no email address, no follow-up call unless you ask for one. Most owners are surprised, and not in a good way.
Evenings, weekends, and every call that comes in while your hands are full.
What a typical job, appointment, or matter is worth to you, before costs.
Of the callers you actually speak to, the share that becomes a job.
It pays for itself at 107 recovered customers a year. Everything past that is profit.
The 35% recovery figure is deliberately conservative. No system saves every missed call — some callers will not talk to a machine, and some were never going to buy. We would rather show you a number you can trust than the best case.
It is not that you are bad at answering the phone
It is that answering the phone and doing the work are the same hours. Every trade we work with has this problem, and none of them caused it.
You will find websites quoting 62% instead of 27%. That number comes from vendor marketing rather than measured call data, so we do not use it. The honest figure is bad enough.
See the numbers for your line of work
Each of these starts the calculator with typical figures for the trade, so you are not guessing at the inputs.
Want us to check the real number?
Give us your phone provider and we can usually tell you exactly how many calls went unanswered last month. It takes about ten minutes and costs nothing.